Ikan138 Terms & Conditions

Welcome to ikan138, an online gaming platform operated by ikan138 Holdings Sdn. Bhd. ("ikan138", "we", "platform"). These Terms and Conditions ("Terms") govern your use of the ikan138.my website and all services available on it.

By accessing, registering for, or using any part of the platform ikan138, you confirm that you have read, understood, and agreed to be fully bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the ikan138 platform immediately.

These Terms constitute a legally binding agreement between you ("Member") and ikan138. This agreement takes effect from the date you register or first use the ikan138 platform.

To register and use the platform ikan138, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• A Malaysian citizen or a valid resident of Malaysia.
• Not subject to any legal prohibition or regulation regarding the use of online gambling services.
• Not diagnosed with or currently undergoing treatment for gambling addiction.
• Not registering under coercion or pressure from any third party.

ikan138 reserves the right to request proof of identity or age verification at any time. Failure to provide the required documents may result in account suspension until verification is complete. All information provided during registration must be truthful, accurate, and current.

Each individual is permitted to hold only one (1) account on the platform ikan138. Holding multiple accounts is strictly prohibited and will result in the closure of all associated accounts and freezing of balances without notice.

• You are solely responsible for keeping your account username and password confidential.
• Do not share your login credentials with anyone, including family members.
• If you suspect your account has been accessed without authorisation, please contact support ikan138 with immediate effect.
• Ikan138 will not be liable for any losses arising from a user's own disclosure of their login credentials.
• Account ikan138 is for personal use only and may not be transferred or sold to any other party.

Platform ikan138 accepts deposits and processes withdrawals via the following Malaysian payment methods:

Withdrawals are processed within three (3) minutes for amounts below RM5,000. Withdrawals exceeding RM5,000 may require additional verification and can take up to 24 working hours. All transactions are recorded in Malaysian Ringgit (RM/MYR).

ikan138 reserves the right to withhold withdrawals for anti-fraud or AML (Anti-Money Laundering) review purposes where suspicious activity is detected. Funds proven to have been obtained through fraudulent activity will be confiscated and reported to the relevant authorities.

All bonuses and promotions offered by ikan138 subject to the specific conditions stated in each offer. General conditions applicable to all bonuses are as follows:

• Every bonus carries a wagering requirement that must be met before a withdrawal is permitted. This requirement is expressed as a multiple of the bonus amount (e.g., 20x means you must wager a total of 20 times the bonus value).
• The welcome bonus is only available to new members making their first deposit.
• Only one (1) welcome bonus is permitted per member, IP address, device, or household.
• Bonuses cannot be directly converted to cash without first meeting the wagering requirements.
• Bonus expiry dates are specified in each offer. Expired bonuses will not be re-credited.
• Any attempt to abuse bonuses through low-risk betting, hedging, or strategies designed to artificially fulfil wagering requirements is strictly prohibited.

ikan138 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. ikan138's decisions regarding bonus disputes are final and binding.

Platform ikan138 offers a wide range of game categories including slots, lottery, badminton betting, Malaysia Super League and EPL football, e-sports, live casino roulette, and virtual sports. Specific rules for each game are available on the respective game pages.

• All game outcomes are final once confirmed by the system ikan138.
• In the event of a technical disruption during an active game, ikan138 reserves the right to void or suspend the affected round.
• Minimum and maximum bet limits vary by game type and are displayed within the game interface.
• The RNG (Random Number Generator) used across all games has been certified by independent international bodies to ensure genuine fairness and randomness.
• Bets placed using bonus funds may be subject to different maximum winning limits.

Any attempt to exploit software bugs, system glitches, or technical vulnerabilities for personal gain is strictly prohibited and may result in account closure and forfeiture of winnings.

The following are strictly prohibited on the platform ikan138 and may result in account closure and legal action:

• Registering more than one account or using another person's identity.
• Using automation software, bots, scripts, or any non-human method to play.
• Colluding with other players to cheat or manipulate game outcomes (collusion).
• Transferring funds between accounts ikan138 for money laundering purposes.
• Using another person's credit card or bank account details without their authorisation.
• Spreading false or misleading information about the ikan138 platform.
• Any form of threats, harassment, or abusive language directed at staff or other users.

ikan138 collect and process your personal data in accordance with our Privacy Policy, which can be read in full at Privacy Policy page. By using the ikan138 platform, you consent to the collection and processing of your personal data as described herein.

• Your data is protected with 256-bit SSL encryption at all times.
• Ikan138 will not sell or disclose your personal data to third parties without your consent, except where required by law.
• You have the right to request access to, correction of, or deletion of your personal data at any time.

To the extent permitted by applicable Malaysian law, ikan138 will not be liable for:

• Indirect, special, or consequential losses arising from the use of, or inability to use, the ikan138 platform.
• Service disruptions caused by factors beyond ikan138's control, including internet outages, natural disasters, or government actions.
• Losses arising from a user's own negligence in maintaining their account security.
• Any discrepancies in odds or betting limits resulting from legitimate system updates.

Maximum total liability ikan138 to any member in any circumstance is limited to the net deposit amount made by that member in the 30 days preceding the claim.

ikan138 reserves the right to modify these Terms and Conditions at any time. Members will be notified of significant changes via their registered email or in-platform notification at least seven (7) days before the changes take effect. Continued use of the ikan138 platform after changes take effect constitutes acceptance of the updated terms.

It is your responsibility to review this Terms & Conditions page periodically to ensure you are always aware of the latest applicable version.

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising out of or in connection with these Terms shall first be resolved through good-faith negotiation. Should a resolution not be reached, the dispute shall be referred to the exclusive jurisdiction of the competent courts of Malaysia.

If you have any questions or concerns regarding these Terms & Conditions, please contact our support team ikan138 through the following channels:

• Email: support@ikan138.my
• Live Chat: Available 24 hours a day, 7 days a week via the ikan138 platform
• Telegram: Reach our agents via the official ikan138 Telegram account

We are committed to responding to every enquiry within 24 hours hours a day. For urgent enquiries, please use Live Chat for a faster response.